Instant messages between two high-level Boeing employees in 2016 indicate the company was aware of major problems with an automated feature on the 737 Max jet that has been implicated in two deadly crashes.
The messages, between two top pilots, were about an automated feature known as the Maneuvering Characteristics Augmentation System (MCAS) that investigators say repeatedly – and in error – forced down the noses of planes that crashed in Indonesia and Ethiopia, killing 346 people.
In the messages, Mark Forkner, then chief technical pilot for Boeing’s 737, wrote to technical pilot Patrik Gustavsson that the MCAS was engaging “itself like craxy,” calling the problem “egregious.”
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