Department of Transportation says Israeli airline to pay $61.9 million to passengers on top of $900,000 penalty for delaying refunds in violation of consumer-protection rules
Reported grievances include inability to contact representatives and no compensation for flight changes or cancellations; airline says many incidents due to COVID restrictions
Due to change amid ongoing disagreements between Israel and UAE over security arrangements, former president said to take seat intended for flight attendants
Destinations are largely limited to Greece and Bulgaria and involve testing and other measures; nevertheless, Israelis are flocking to vacation abroad to escape shutdown
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